At Irha Tech LLC, we take pride in delivering high-quality social media marketing services tailored to your business goals. Our Refund Policy outlines the terms under which refunds may be considered.
By engaging with our services, you agree to the terms of this policy.
At Irha Tech LLC, we take pride in delivering high-quality social media marketing services tailored to your business goals. Our Refund Policy outlines the terms under which refunds may be considered.
By engaging with our services, you agree to the terms of this policy.
1. General Policy
All payments made to Irha Tech LLC for services are non-refundable, unless otherwise stated in a written agreement.
Social media marketing is a time-based and creative service. Once work begins, time and resources are allocated specifically to your project, making refunds impractical in most cases.
2. Exceptions to Non-Refundable Policy
Refunds may be considered in the following situations:
-
Duplicate Payment
If you are charged more than once for the same service, we will issue a refund for the extra payment. -
Service Not Delivered
If we fail to deliver a service as agreed upon in the signed contract or scope of work, and you have notified us in writing within 7 days of the missed delivery, a partial or full refund may be considered after review. -
Canceled Before Work Begins
If you cancel the service before any work has started, and no time or resources have been allocated, you may be eligible for a partial refund.
3. No Refunds in These Cases
-
Dissatisfaction with outcomes that are subjective or based on personal expectations not outlined in writing
-
Results that vary due to third-party platform changes such as algorithm updates or ad approval issues
-
Cancellation after services have already been initiated or delivered
-
Delays caused by lack of communication or missing materials from the client side
4. Refund Request Process
To request a refund, please contact us via email at [your email] with the following details:
-
Your name or business name
-
Description of the service purchased
-
Reason for the refund request
-
Proof of payment
We will review your request and respond within 7 business days. If approved, refunds will be issued to the original payment method within 5 to 10 business days.
5. Chargebacks
We kindly ask that you contact us directly with any concerns before initiating a chargeback through your bank or credit card provider. Unauthorized chargebacks may result in account suspension and legal action.
6. Policy Updates
Irha Tech LLC reserves the right to update this Refund Policy at any time. Changes will be posted on this page with a new effective date.
13. Contact Us
If you have any questions about these Terms, please contact:
Irha Tech LLC
Email: [email protected]
Phone: +14062299431
Address: 1001 S Main st ste 500, Kalispell, MT, 59901